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Manager - Genie Customer Acquisition and Growth
Location
Dharmapala Mw - Mezzanine Floor
Closing Date
06/23/2023
Description

Genie is on a mission to revolutionize how the world move towards cashless society.

We are a team of 100, work in a fast-paced start-up environment. We have a strong culture built around our seven core values: Service from the heart, create the future, Champions of change, exceptional performance, uncompromising integrity, responsible leadership and one team.

We are looking for an amazingly well-rounded Fintech Acquisition & Growth Manager to join us in growing our business of Genie Financial marketplace across the country. You will be responsible for efficiently engaging and acquiring new clients at scale.

You will have a passion for understanding business, and an ability to creatively articulate the problems the customer encounters. You will be skilled in translating these deep customer insights into attractive solutions, compelling calls to action, and ultimately stunning business results.

You should have excellent customer relationships and communications skills, have a flair for marketing, and love to problem-solve and think on your feet. Additionally, you should be committed to exceeding customer acquisition and NPS targets, within a business that cares deeply about creating customer happiness. But more than anything, you will be an enthusiastic team player, excited about the role you can play in growing genie offerings to be trusted and well-loved solutions for our demanding customers

  • Work with the Head of Business to plan and execute strategies, to achieve key metrics on acquisition and usage.
  • Partner with internal customer success and support teams to deliver excellent end to end customer service, including regular customer engagement and customer issues resolution.
  • Grow and manage ecosystem partnerships that are enablers or synergistic to the growth of genie.
  • Together with the marketing team, plan and create Fintech related content that serves to educate, showcase and promote genie services
Entry Requirements
  • Strong partnership and business development capabilities.
  • Thrives in a fast-paced and dynamic environment, being able to work independently, and having space to create and problem-solve.
  • Have a growth mindset that is collaborative and team oriented.
  • Proficiency in the use of MS Office tools (especially Excel) and Google Applications
  • Minimum 3 years working experience in similar roles with a Masters Degree would be an added advantage.

At genie, we consider the company’s success to be a result of committed individual and team efforts and are looking to onboard talented and creative people who want to make a difference. Our corporate social responsibility is a passion we take very seriously as an opportunity to make the world a better place. With a strong commitment to also make genie a great place to work, we offer a flexible working environment

Key Skills
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