The Job

• Perform regular health checks on monthly basis on all critical applications deployed on public cloud, private cloud and on-premise systems. Focused on uptime, stability and performance aspects.
• Working with in-house application operations team, vendors and hardware support team to deal with issues quickly and effectively. Need proactively identify all issues affecting system/application/database performance. Provide advice and guidance on improvements to maximise the availability of all critical business systems.
• Responsible for participating in system requirements, gathering initiatives, design reviews and raising issues/concerns with regard to functionality, performance, reliability etc.
• Regular coordination with development in a DevOps model to foster a continuous integration environment.
• Work directly with users of the cloud to support failures /performance issues/ connectivity issues etc.
• Design and implement disaster recovery processes.
• Build and support company’s growth into the public cloud services.
• Maintain processes, tools, and documentation in support related to operational environments
• Implementing and supporting cloud infrastructure.
• Work with Security Operations and other Information Security teams to manage security in public cloud infrastructure.
• Automating or assisting the automation of relevant systems or application to streamline the administration
• Keep updating the corresponding stakeholders on relevant areas and new technologies.

The Person

• Minimum 5 years of experience in a similar capacity
• Should possess a Master’s degree in information technology or Computer Science from a recognized university
• A basic degree with Industry Certification and extensive experience in similar technologies and products is preferred
• Having experience in handling a similar scope in a critical and dynamic work environment would be advantageous