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Technical Officer - Voice Core Operations
Location
Akbar Brothers - 1st Floor
Closing Date
11/30/2021
Description

The Job

  • Provide support for routine operation and maintenance activities of Core network to ensure the smooth and effective operation
  • Provide 1st level support for system software/hardware upgrades to ensure network is up to date
  • Provide 1st level support for implementation of new services and new features
  • Support to carryout optimization of the QoS and performance of network to enhance the network
  • Technical support for Network Operation centre (NOC) for alarm and fault handling
  • Gather relevant data, information, signalling traces where necessary and carryout call testing
  • Technical support in resolving customer complaint and deliver a fast and best solution
Entry Requirements

The Person

  • NVQ level 5/IVQ level 5 qualification (Following or Completed)
  • ALs in Math / Physical Science / Technology stream