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UX Designer
Location
Corporate H/O - 12th floor
Closing Date
05/09/2022
Description
  • Responsible to provide inputs in the development of the UX strategy and support its implementation in order to ensure the UX (User Experience) standard across all products and services
  • Require to identify customer habits, technology trends and design trends that will assist in developing the UX strategy and UI (User Interface) standards
  • Measure the UX level of products using defined metrics and maintain a dashboard in order to identify products with UX deficiencies.
  • Accountable to conduct user interviews in identified user segments in order to identify common patterns
  • Responsible to construct detailed personas using the data gathered through user research in order to create context for the design
  • Need to Identify key user characteristics and behaviours from user research in order to design the user journey for products and services
  • Ensure to collaborate with internal/external teams to finalize the scope of the project to ensure alignment to the user experience objectives
  • Require to design concept creation, creating user flow, sketching, wire framing, and creating clickable prototypes in order to communicate the design with the stakeholder
  • Responsible to deliver a clear design specification to ensure proper communication of the UX design requirements to the development team
  • Ensure to perform user experience reviews of products and services using heuristic evaluation and usability check lists in order to identify usability issues
  • Conduct user experience testing on new products and ensure the user experience standard, prior to passing on to Pre-Launch Assurance
  • Require to conduct usability testing of products and services with staff proxies/external users and analyse results to identify usability issues
Entry Requirements
  • Should possess a BSc. Information Technology/ BSc. Computer Science or equivalent
  • UX certification would be an added advantage
  • Strong understanding of UX best practices
  • Excellent user research & focus group feedback
  • 01 to 02 years’ experience in user experience design or related field such as business analysis would be added advantage