As a Customer Experience Associate you are responsible for providing both new and existing customers with best-in-class service experience. You will have a varied workload including building and maintaining strong customer relations, dealing with complex inquires or complaints promptly, accurately and within company specified time frames or as promised to the customer.

• Minimum of 1-year experience in a similar role
• Part Qualification in SLIM / CIM
• Have successfully completed GCE O/L and A/L
• Between ages of 18 and 25
• IT literacy skills
• Fluent in English and Sinhala (Tamil is an advantage)
• Excellent verbal communication skills
• Professional work ethic with flexibility and willingness to learn new skills