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Assistant Engineer - Voice Core Operations
Akbar Brothers - 1st Floor
Closing Date

The Job

  • Ensure that 99.9% availability of services is maintained by coordinating with NOC and system checks and troubleshoot issues within SLA levels
  • Develop and recommend preventive actions/measures for VAS related products and platforms by assessing the components
  • Ability to analyse, troubleshoot & fix issues related to products functionalities and overall technologies related to VAS platforms
  • Propose and establish platform operation procedures according to the industry best practises
  • Coordinate with the vendor to implement the scope of work to ensure timely completion of system integrations
  • Provide technical support to vendor to implement and deliver of the project by evaluating and validating call flows and suggesting optimizations
  • Communicate/ implement security policies in VAS systems and periodically review
  • Provide necessary statistics through logs and reports for revenue settlements and BI purposes
  • Identify, propose and implement these technological advancements where possible to improve service quality, operational efficiency and effectiveness
Entry Requirements

The Person

  • Bachelor's Degree in Engineering from a recognized institute


  • NVQ / IVQ Level 5 Engineering qualification with 3+ similar work experience
Key Skills