- Implementing business strategy to achieve revenue targets with Positive EBITDA while achieving co-business objectives
- Being ensured of having a seamless experience for customers and merchants
- Establishing strategic partnership with internal and external teams / vendors and identifying deals / product gaps and Providing regular insights to the top management on product / deal performance
- Enhancing product and CX experience by defining product requirements collaborate further understand consumer insights and incorporating the information into product strategy
- Managing relevant teams and launch the product in a timely manner as well as Providing design inputs while overseeing the UAT processes for free zone
- Analyzing potential partner relationships for the product and pricing to achieve profitability goals based on market analysis
- Negotiating with BUs / business partners, vendors, merchants to obtain optimum benefits and business profitability further managing relevant teams to resolve within short time period
- Achieving revenue, customer satisfaction goals, liaising with sales teams / frontline operations and being ensured the scope of campaign gaining maximum advantage for Dialog products & services
- Managing a close relationship with Digital marketing / brand marketing / master branding / CLM & sales teams and provide business recommendations on Marcom creation with said teams as well as working with ADL, BI in benchmarking the costing for products & services
- Developing Project millstones and ROI for new product lines and partner/ vendor campaigns / promos / deals and Implementing GTM plan by synchronizing with both marketing and business partners furthermore ensuring smooth after sales support and customer experience
- Managing a close relationship with BU heads to ensure and ensuring the free zone is having a minimal risk with the support of with group risk & compliance, Cyber Security & IT teams also achieving free zone across consumer segments, product categories while adhering to defined quality standards
- Providing management reports and updates with recommendations to the senior management for decision making purposes (PIR, Sales reports) key insights for Management reporting ,decision-making process while monitoring overall business performance
- Implementing business plans by coordinating with internal business units and informing management on the product progress
- Directing the effective achievement of functional objectives through leadership
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