Design and implement acquisitions and upsell strategy through digital channels with the understanding of the customer behaviours by analysing past and present data, and manage attractive product portfolio with specific offers.
Responsible for the management accountability of eSales Campaigns and Strategic Campaign Planning
Identify and assist in designing organizations strategic and long range e-commerce goals
Manage product portfolio by finalizing the product/offers and planning and strategizing and implementing the eSales GTM campaigns targeting net new connections / Gross adds of the Mobile/DTV/HBB/SIM & Devices
Strategize and implement assisted ecommerce model and affiliate marketing model, and sales campaigns targeting the desired audience to achieve gross/net addition targets
Discover new trends and technologies to Identify the emerging markets and potential platforms in order to enhance the user experience and to maintain a higher online availability
Manage eSales business alignment with the consumer demands by ensuring the campaigns are easily navigable and regularly optimize to meet consumers' changing demands in syncing with respective stakeholders
Set operational KPIs/SLA for all channel operations with management approval and Ensure all processes and SOPs are developed, approved and always followed during the operation
Strategize and effectively manage eSales budgets / Digital Campaign budgets within the approved scope and maximize ROI
Establish productive, professional relationships with key stakeholders within the company and beyond
Entry Requirements
The Person
The ideal candidate is required to have minimum 3 years experience in building and managing Tele and Digital channels, with hands on experience in working with online shopper insights
A Degree in Business Management/ Marketing and/or CIM/CIMA qualifications