The Job

As a Customer Experience Associate you are responsible for providing both new and existing customers with best-in-class service experience. You will have a varied workload including building and maintaining strong customer relations, dealing with complex inquires or complaints promptly, accurately and within company specified time frames or as promised to the customer

The Person

•Minimum of 1-year experience in a similar role

•Part Qualification in SLIM / CIM

•Have successfully completed GCE O/L and A/L

•Between ages of 18 and 25

•IT literacy skills

•Fluent in English and Sinhala (Tamil is an advantage)

•Excellent verbal communication skills

•Professional work ethic with flexibility and willingness to learn new skills