Strategy Development: Develop and implement growth marketing and CVM strategies focused on upsell, cross-sell, retention, and win-back initiatives for the assigned business area.
Campaign Management: Plan and execute multi-channel marketing campaigns using campaign management platforms. Leverage digital channels, app-based notifications, social media, email, SMS, and telesales.
Data-Driven Insights: Utilize analytics and business intelligence to analyze consumer behavior and design campaigns/offers that drive customer upsell and retention.
Innovative Growth Hacking: Implement innovative growth hacking and communication strategies to expand different customer segments.
Testing and Optimization: Conduct A/B testing, hypothesis testing, and multivariate testing to identify the most effective offers and campaigns, maximizing customer value.
Revenue Growth: Drive incremental revenue targets by leveraging multiple growth levers and strategies.
Performance Monitoring: Monitor and report on campaign performance and incremental results regularly to management.
AI & ML Integration: Effectively use AI and ML-based models and platforms to enhance campaign effectiveness and efficiency.
Continuous Learning: Stay updated with the latest growth hacking techniques and tools, sharing best practices with the team.
Reporting and Communication: Prepare detailed reports and presentations to communicate growth progress and insights to internal and external stakeholders.
Entry Requirements
BSc Degree in Marketing or Business Management/Statistics
Minimum 2-3 Years’ Experience in a similar capacity
Experience in customer lifecycle management
Knowledge of business market concepts and principles
Experience in advanced analytics Experience in using advanced excel with SQL/Tableau/ Power BI
Knowledge on Product management
Excellent analytical skills and knack for data analysis
Digital channel management
Strong prioritization, organisation and project management skills
Strong written and verbal communication Skills
Innovative thinking and creative problem solving
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