Solutions Expert – Physical Security

Join Dialog Enterprise Technology as a Solutions Expert focused on physical security. You will lead the design, delivery, and optimization of next-generation solutions for enterprise clients, working across pre-sales, deployment, and ongoing support.

The Job

· Lead the design and implementation of advanced physical security solutions including VSAAS, Next-Gen Access Control, and Park Tags.

· Act as the go-to expert for clients, delivering product demos, training, and technical support.

· Collaborate with cross-functional teams to develop and optimize tailored security solutions.

· Stay ahead of industry trends and ensure our offerings remain innovative and competitive.

· Maintain detailed documentation and provide insights through regular reporting.

· Translate business needs into scalable solution architectures covering cameras, VMS and VSaaS, access control, parking systems, and analytics.

· Run discovery workshops, assessments, and site surveys to validate requirements and constraints.

· Lead proofs of concept and pilots and support RFP responses with designs, BOMs, and effort estimates.

· Integrate solutions with networks, identity systems, and business applications using APIs, SDKs, and webhooks.

· Define acceptance criteria, test plans, handover documentation, and support incident management and problem resolution.

The Person

• BSc (Eng) from a recognized university.

• 3-5 years delivering enterprise physical security solutions across video, access control, and parking technologies.

• Hands-on experience with:

• IP cameras, edge devices, ONVIF, RTSP, recording, storage sizing, and retention planning

• Cloud and on-prem VMS or VSaaS platforms, video analytics, and health monitoring

• Access control systems including controllers, readers, credentials, mobile access, and visitor management

• Smart parking technologies such as ALPR, barriers, sensors, and tags

• Familiarity with integration patterns and automation using REST APIs, MQTT, and scripting in Python or PowerShell.

• Understanding of data protection, encryption at rest and in transit, role-based access, and audit logging.

• Ability to produce solution designs, diagrams, proposals, and clear operational documentation.

• Vendor or industry certifications are a plus such as PSP, CCNA, and product certifications in VMS or access control.

Skills and Attributes

· Client-centric mindset with strong consulting and presentation skills.

· Structured problem solving with attention to detail and quality.

· Comfortable working across sales, product, engineering, and partner teams.

· Strong ownership, prioritization, and the ability to manage multiple engagements.

· Willingness to travel to customer sites as needed.