Are you passionate about digital entertainment, music platforms, customer experiences, and driving product growth? We are looking for an experienced Product Manager - Music Services - to lead the strategy, growth, and performance of Dialog's music service portfolio.

In this role, you will be responsible for managing and expanding music products and services, driving customer acquisition and retention strategies, optimizing revenue performance, managing content partnerships, and delivering exceptional customer experience through innovative digital music solutions.

The Job

• Own and drive the overall performance, growth, and profitability of the Music Services portfolio.
• Develop and execute customer acquisition, engagement, and retention strategies to achieve revenue and subscriber growth targets.
• Analyze product performance, customer insights, and market trends to identify growth opportunities and recommend strategic initiatives.
• Lead product enhancements, feature development, and service improvements while ensuring uninterrupted service operations.
• Manage relationships with platform providers, content partners, and other key stakeholders to maximize business outcomes.
• Oversee content curation, selection, and quality assurance to ensure a compelling and competitive content offering.
• Collaborate with marketing, technology, analytics, legal, finance, and operational teams to execute campaigns and product initiatives.
• Monitor customer feedback and service performance to continuously improve the customer journey and experience.

The Person

• Bachelor's Degree or Professional Qualification in Marketing, Business Management, Digital Media, ICT, or a related discipline.
• Minimum 3 to 5 years of experience in Product Management, Digital Services, Music Services, VAS, Content Management, or a related field.
• Strong understanding of digital content ecosystems, subscription-based products, and customer lifecycle management.
• Experience in revenue management, business analytics, and performance reporting.
• Knowledge of content aggregation, distribution, licensing, and partner management will be an added advantage.
• Strong stakeholder management and cross-functional collaboration skills.
• Excellent analytical, communication, and project management capabilities.

Why Join Us?

At Dialog, you'll have the opportunity to shape the future of digital entertainment and music experiences while working with cutting-edge technologies, leading industry partners, and high-performing teams that are passionate about innovation and customer excellence.

Apply now and be part of creating unforgettable digital music experiences for millions of customers.